Payments & COD

Available payment methods

UPI / prepaid

Where prepaid payment is offered, Westburry will share the payment instructions in your order conversation. We manually verify receipt before confirming a prepaid order. A screenshot or payment claim is not by itself proof that funds have been received.

Cash on Delivery (COD)

COD may be offered when supported for the product, supplier, courier and delivery PIN code. It is not guaranteed for every order. We will tell you whether COD is available before accepting the order.

Price and shipping

The final total is confirmed before you place the order. Shipping is included in the displayed price unless an exception is disclosed clearly before you approve the order.

Payment safety

Never share your UPI PIN, card PIN, banking password or OTP with anyone. Westburry will never need these credentials to verify a payment or issue a refund. Do not install screen-sharing apps or approve an unknown collect request to receive a refund.

Refunds

Approved prepaid refunds are sent to the original payment method where supported. For COD refunds, we may request bank or UPI details separately. Refunds are processed only after eligibility and the return outcome are reviewed.